How to fix Nest thermostat unable to start device pairing? 6 Best Fixes (2023)

Nest Thermostat is among the most popular smart thermostats of 2023. It is not only functionally great but has an aesthetic design and simple User Interface (UI).

Generally, the Nest thermostat is easy to connect or pair with your smartphone. However, some exceptions are still present!

Are you encountering a similar issue? Is your Nest thermostat unable to start device pairing?

If yes, then I assure you that I have written this article solely for you!

How to fix Nest thermostat unable to start device pairing: The Short Answer!

If you are here for a quick solution and don’t want to read the issue in depth, I have a short answer for you.

If your Nest thermostat is unable to start device pairing, in most cases you can fix it by pairing it using the Nest app instead of Google Home. If that doesn’t work, you can make sure your Internet connection is stable, update Google Home and Nest apps, restart Nest thermostat, restart your router, or in the worst-case factory reset the thermostat

How to fix Nest thermostat unable to start device pairing: The Long Answer!

 

Fix 1: Pair Nest thermostat using the Nest app (instead of Google Home)

How to fix Nest thermostat unable to start device pairing: Pair Nest thermostat using the Nest app first

This is the first fix you shall try. When the Nest thermostat won’t connect to Google Home, the issue is resolved by connecting it to the Nest app for initial pairing and then moving to Google Home.

Here are the steps you should follow:

  1. Go to the Google Home App and tap on ‘Remove device.’
  1. Locate the device in the Nest App and select ‘Remove thermostat.’
  1. Add a ‘New’ home in the Nest App.
  1. Select ‘+ Add product’ and follow the on-screen instructions.
    I would recommend you to select ‘continue without scanning’ > Nest thermostat > You Nest thermostat model (e.g Nest learning thermostat) > already installed and entered the key.
  1. Go to the Google Home App and the device will be there.

This hack does the job for most of the users who are unable to connect their Nest thermostat to the Google Home app.

However, for other Nest users, I have some additional fixes which will work!

 

Fix 2: Update your Google Home and Nest apps

How to fix Nest thermostat unable to start device pairing: Update your Google Home and Nest Apps

App updates are meant to fix bugs in the app functionality. This might be true in this case as well.

Moreover, outdated app versions might be a cause of slow or no connection between the software and the hardware (the Nest thermostat in this case).

Therefore, in order to fix pairing issue in Nest thermostat, try updating both the Google Home and the Nest app.

If you are have an Android smartphone, you can simply go to the Play store, search for the Google Home or Nest app, check if the update option shows. Click on the update button!

If you are an iPhone user, open the App store and do the same in order to update both apps.

 

Fix 3: Check for any issues with your Internet connection (or No internet Access)

How to fix Nest thermostat unable to start device pairing: Check for any issues with your Internet Connection

This is a common problem with many IoT devices. A stable internet connection is like oxygen for all smart home devices including the Nest thermostat. For this reason, unstable Internet is the culprit behind many thermostat issues like the Nest thermostat’s compressor not turning on.

Similarly, tt’s possible that you might not be able to pair with your Nest thermostat due to unstable internet connection or no internet access at all.

In order to check it, you can use a different device (a laptop or smartphone) to check and browse the internet. Moreover, you can perform a speed test to check whether the speed of your internet is up to the mark.

If your internet connection is stable, then this might not be the culprit behind Nest being unable to start device pairing.

However, one last thing you should check is whether your Wi fi router is at 2.4Ghz frequency or not. Make sure it is a 2.4Ghz router because nearly all Nest products work at that frequency and might have some issues with the 5Ghz routers!

 

Fix 4: Restart Nest thermostat

How to fix Nest thermostat unable to start device pairing: Restart Nest Thermostat

Often times, restarting an electronic device clears up the cache and solves a lot of issues.

You can restart your Nest thermostat this way:

 

  • To open the menu, tap the right side of the thermostat.
  • Scroll and select Settings and then tap on Restart.
  • Select Restart and choose Yes.

 

Fix 5: Restart your Wi fi Router

How to fix Nest thermostat unable to start device pairing: Restart Wifi Router

Still your Nest Thermostat unable to start device pairing? Here’s another fix!

Simply turn off your wifi router. Wait for 30 seconds, and then turn it back on.

Now try connecting your Nest or Google Home app to the Nest thermostat again!

 

Fix 6: Factory Reset your Nest Thermostat

How to fix Nest thermostat unable to start device pairing: Factory Reset your Nest Thermostat

If you have tried everything and still wondering why won’t my Nest thermostat connect to app, the last solution you can try is factory resetting it!

You can Factory reset your Nest thermostat this way:

  • Press the Nest thermostat ring to open the Quick View Menu
  • Click on Settings.
  • Click on the Factory Restart option
  • Confirm by selecting “Yes” in the prompt that follows, and this way the Factory restart process will begin.

Summing it up

Like all electronic devices, the Nest thermostat can sometimes run into an issue. One such issue is when your Nest thermostat unable to start device pairing.

This is not an issue which can’t be resolved. This issue can simply be solved by the fixes I provided you in this article, especially the first fix.

I hope this article was helpful for you and your smart home.

Happy Smart Homing!

Stefen Turner

Hey! My name is Stefen and I am the founder of Smart Home Hunt. Prior to starting this blog, I used to work as a Full-Stack Web Developer in the field of Internet of Things (IoT).


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